Duniform is part of Duni AB and is subject to the EU General Data Protection Regulation (GDPR) as well as national data protection laws.
Your privacy is important to us, and we always protect the confidentiality and integrity of individuals who interact with us. All individuals whose personal data is processed by us should always feel confident that their privacy is respected and that their personal data is handled with due care. Our goal is to be as open and transparent as possible about how we collect and use the information you entrust to us.
This Privacy Policy applies to Duniform, which is part of Duni AB. Duni AB, with company registration number 556536–7488, is the data controller for the personal data being processed. Contact details for Duni AB can be found below under the section titled Contact Details.
Processing of personal data
When you visit our website, make a purchase, or otherwise contact us on behalf of your company or employer, we may process your personal data. This may occur, for example, when you contact our customer service via an online form, make a purchase, or sign up to receive our newsletter. Examples of personal data that may be processed include your name, email address, and phone number.
When purchasing products from Duniform
When a purchase is made, Duniform processes certain personal data related to the individual completing the purchase on behalf of their company. The personal data collected includes:
We may also process other types of personal data, such as information you provide in free-text fields or in a similar manner in messages sent to us.
The personal data you provide when making a purchase is processed to allow us to receive and manage the purchase made by the company you represent. The legal basis for our processing is the fulfillment of the contract entered into in connection with the purchase.
Booking of service via the website or other contact with customer service related to a product
When you book a service via the online form on Duniform’s website or otherwise contact Duniform customer service, we process certain information about the person contacting us on behalf of their company. The personal data collected includes:
We may also process other types of personal data, such as information you provide in free-text fields or in a similar manner in messages sent to us.
The personal data you provide when contacting us is processed to allow us to receive and manage the request you have made on behalf of your company. The legal basis for our processing is the fulfillment of the contract that has been entered into.
Other contact via the website or other communication with customer service
When you contact us via the online form on Duniform’s website or otherwise get in touch with Duniform customer service, we process certain information about the person who sent the message on behalf of their company. The personal data collected includes:
We may also process other types of personal data, such as information you provide in free-text fields or in a similar manner in messages sent to us.
The personal data you provide when contacting us is processed so that we can manage the request you have made on behalf of your company. The legal basis for our processing is consent. You can withdraw your consent by notifying us via email at gdpr@duni.se. If you prefer to contact us by other means, you will find additional contact information below.
Newsletter subscription
We process personal data in connection with newsletter subscriptions. The personal data collected includes:
We may also process other types of personal data that you provide in free-text fields or in a similar manner in messages sent to us.
The processing is carried out to enable us to manage your subscription and send out the newsletter. The legal basis for this processing is your consent, which we collect through a so-called double opt-in procedure. You can withdraw your consent by unsubscribing via the link provided at the bottom of the newsletter or by contacting us directly.
Marketing
We may also process your personal data for marketing purposes, such as sending direct advertising. The legal basis for this processing is legitimate interest. If you would like to know more about our balancing of interests or wish to opt out of receiving further marketing communications, you are welcome to contact us.
When using cookies
When you visit our website we may process personal data collected through cookies and other tracking technologies used on the site. The data we collect includes your IP address.
The purpose of the processing is to remember your preferences and whether you have consented to cookies being placed on your device. The processing is necessary for our legitimate interest in remembering your choices on the website. If you would like to know more about our balancing of interests, you are welcome to contact us.
To optimize our website and tailor our advertisements, we may also conduct web analytics, where we analyze how visitors use our website. We carry out such analyses with the help of various service providers such as Google Analytics, Meta, and LinkedIn. The legal basis for this processing is your consent.
Detailed information about the cookies we use and how you can withdraw your consent to them can be found in our Cookie policy.
Your rights
When we process personal data about you, you have several rights under the General Data Protection Regulation (GDPR). You have the right to contact us at any time if you wish to exercise any of these rights, preferably by emailing us at gdpr@duni.se. If you prefer to contact us by other means, you will find additional contact information below.
Right of access
You have the right to know what personal data we process about you. If you wish, you can request a compiled register extract from us that contains the personal data we process about you, along with certain additional information.
You can read more about the right of access on the Swedish Authority for Privacy Protection’s (Integritetsskyddsmyndigheten) website.
Rectification and erasure
If we process your personal data incorrectly or if we no longer need the data, you have the right to have it erased. If the data is incomplete, you have the right to have it completed. In certain cases, however, your ability to have your personal data erased may be limited, for example, if we have a legal obligation to retain it.
Data portability
Under certain circumstances, you have the right to receive the data we process about you in a commonly used, written, machine-readable, and structured format. This right applies to personal data that you have provided to us and that we process based on your consent or when the data is necessary to enter into or fulfill a contract with you.
Restriction of processing
Under certain conditions, you have the right to request that we restrict our processing of your data. This means that we will mark the data so that in the future it is only processed for specific purposes.
Right to object
For example, you have the right to object to the processing of personal data that is carried out based on a legitimate interest.
Right to lodge a complaint
You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten) if you believe that we are processing your personal data in an incorrect manner. You can read more about this on the Authority’s website.
How do we protect your personal data?
Duni AB takes the necessary security measures to protect your data. We use encryption to safeguard information transmitted online, and we also protect your data offline. Access to personal data is granted only to employees who need the information to perform specific tasks. The computers and servers where we store personally identifiable information are located in a secure environment. Our security systems are designed with your privacy in mind and offer a high level of protection against unauthorized access, destruction, and other alterations that could pose a risk to your privacy.
How long do we retain the information we collect?
We do not retain personal data longer than necessary to fulfill the purpose of the processing. In certain cases, we may have a legal obligation to retain specific personal data, such as information included in accounting records, which we are required by law to keep.
Do we share your personal data with others?
We may share your personal data with other entities within the Duni Group.
We may also share personal data with our service providers and partners who assist us in delivering our products and services. Examples of such recipients include delivery companies, service contractors, and entities that perform analyses of website usage, such as Google Analytics.
All service we provide is carried out by our service contractor, who receives service requests and bookings submitted via our online forms on the website. They process the received data on behalf of Duniform and need access to this information in order to fulfill their assignment with us.
If we share personal data with any party, it is only done in a manner reasonably necessary for them to perform their duties for us, and all recipients are obligated not to disclose or use the data for any other purpose. We also ensure that recipients protect the information in the same way we do, and we always impose the same high standards on them as we do on ourselves.
If we share your personal data, the legal basis for doing so is either your consent, if we have obtained it, or the fulfillment of the contract entered into with you when you use any of our services.
Where do we process your personal data?
We always strive to process your personal data within the EU/EEA. If your data is processed outside the EU, for example by one of our service providers or cloud service providers, we ensure that all necessary safeguards are in place so that the recipients handle the data as securely as we do and as required by the General Data Protection Regulation.
The same applies if we share data with recipients within the EU/EEA. We ensure that the recipient has implemented the necessary safeguards and that they process personal data in the same secure manner as we do and as required by the General Data Protection Regulation.
Updates to this Privacy Policy
We regularly update our Privacy Policy. The most recent version of the Privacy Policy is always published here on our website.
Contact details
If you have any questions about our Privacy Policy or how we handle your personal data, you are welcome to contact us. You can email us at gdpr@duni.se, but you are also welcome to call or write to us.
Duni AB
Hallenborgsgatan 1A, 211 22
211 22 Malmö
Phone.: +46 40 10 62 00
E-mail: gdpr@duni.com